1.I'm entering CAPTCHAs or NOSEE every time I can not understand captcha. Is that OK?
No, in this case you must press "can't read" button. Overwise you will get banned immediately.
No, in this case you must press "can't read" button. Overwise you will get banned immediately.
2. How long does it take to withdraw my earnings?
Depends on our financial reserves and payment queue size. We usually try to do our best to proceed with payouts immediately after you have ordered them.
3. Is it possible to cheat the system?
No, it's not possible. All accounts in our system are constantly monitored, from time to time we send everyone captchas which we already know answer for. Plus, our moderators periodically check every account and their captchas.
If we decide that you intentionally type incorrect answers then your account get banned (most of the time - automatically) and your earnings will be removed in honor of our clients
.4. Why does my rating level decrease?
Your rating is calculated for the amount of captchas you've entered for the last 30 days. This is why your rating drops if you pause working for serveral days or more.
5. When I withdraw funds, I get message that my pincode is incorrect.
Probably you are entering confirmation code, NOT the pin code!
1. Go to settings page
2. Push set pin code button. Enter disired pin number.
3. Another page will open where you MUST enter the CONFIRMATION number which system just sent to you.
4. Use the pin from step 2 to withdraw your funds.
6. I want zoom in/out option
You have it already. Just press [CTR] [+] or [CTR] [-] on your keyboard and adjust the zoom as you wish.
7.What is server time?
Our server time is GMT + 0
8. Why my money is still on moderation?
At least, you should make 500 entries per 48 hours to accomplish moderation.
9. I requested the payment but money still didn`t come. Why?
Sometimes money come with delay. In that case, approximate time till money come is showed in the table. Just wait, please. Money will come.
10.Why my rating decreases? I work regularly.
Rating counts number of your entries only per last 30 days.
11. Why captchas come so slow?
Sometimes captchas some faster, sometimes slower. It depends on number of workers and amount of job at the present moment. Just keep working.
12.I made only one mistake and my account was banned. Why?
New and rarely used accounts can be banned because of one mistake. Just keep working regularly and the limit of 3 mistakes per 1000 entries will be available to you.
13.My account was banned. Can I get my money?
Yes, you can send your money by internal transfer to another account only from protected balance.
14. I got captcha in Russian. What to do?
Just press “skip” button it.
15.I want clear instructions how to get paid
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